If you are enrolled in Energy Wise Rewards™ with a device on your A/C unit or a utility-provided thermostat, your central air conditioning unit will cycle over short intervals to reduce demand for electricity. The duration may be scheduled for longer than 4 hours and will conclude when emergency conditions end. You will not be able to override participation in the event. If you have medical or health concerns, please call the customer hotline at 1-866-353-5799. Please visit our FAQ pages (Residential | Commercial) for more information on demand response events.
For customers enrolled in Energy Wise Rewards with your own wifi-enabled smart thermostat, your thermostat will be adjusted by up to 4 degrees for the duration of the event. Customers can opt out of the event by manually adjusting their smart thermostat setting to override a PJM conservation event or through their thermostat’s mobile app.
Thank you for your participation and understanding.
Energy Wise Rewards helps manage energy use during peak demand cycles. For example, from May through October, your central air conditioner or heat pump may briefly cycle on and off during periods of high electricity demand. The adjustments are small, but together they help prevent energy shortages and interruptions, while reducing emissions from power plants. For more information, visit us below.
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